Shipping Policy

🚚 Shipping Policy – DealStrys

Thank you for shopping with Solvana! We’re committed to delivering your favorite cozy finds as smoothly and quickly as possible.

đź•’ Order Processing Time

All orders are processed within 24 to 72 business hours (excluding weekends and holidays) after your order is placed.
Once your order ships, you’ll receive a confirmation email with your tracking number so you can follow its journey every step of the way.

🌍 Shipping Costs

We’re thrilled to offer FREE Worldwide Shipping on select items and promotions. Shipping fees (if any) are clearly shown at checkout.

📦 Estimated Shipping Times

We partner with trusted couriers to ensure timely delivery around the globe:

  • 🇺🇸 United States: 5–10 business days

  • 🇨🇦 Canada: 8–15 business days

  • 🇬🇧 United Kingdom: 5–12 business days

  • 🇦🇺 Australia: 8–20 business days

  • 🇪🇺 Europe: 8–15 business days

  • 🌎 Rest of World: 8–25 business days

⏳ Please Note: Shipping times are estimates only and may vary due to customs, carrier delays, or seasonal demand. We appreciate your patience during peak periods!

🔍 Tracking Your Order

Tracking numbers are sent once your order ships. It may take 1–2 business days for tracking info to update.

📦 Track Your Order Here (Insert your actual tracking page link)

🤔 Haven’t Received Your Order?

If it’s been more than 15 business days since your order shipped and you haven’t received it:

  • 📧 Reach out to us at support@dealstrys.com
    We’ll investigate right away and make things right!

đźš« Incorrect Addresses

Please double-check your shipping address before placing your order. Unfortunately, we cannot offer refunds or replacements for orders placed with incorrect addresses.

🛡️ Lost or Stolen Packages

If your package shows as delivered but is missing:

  1. Check with household members or neighbors.

  2. Contact your local postal carrier.

  3. If suspected stolen, consider filing a report.

While we’re not liable for stolen/lost packages, we’ll do everything we can to help. Just email us!

📦 Damaged Items

If your item arrives damaged, we’ve got you covered.
📸 Email a photo and your order number to support@wellsolvana.com within 30 days, and we’ll offer a replacement or refund — your choice!

❌ Order Cancellations

We accept cancellations within 6 hours of purchase. After this, your order is already in motion and can’t be changed.

đź’¬ Need Help?

We’re here for you!
📧 Contact us anytime at support@wellsolvana.com
Our team will respond within 1–2 business days.